Shipping policy
🕒 Order Processing & Dispatch
All orders are processed within 1–2 business days after payment confirmation.
We carefully inspect every item before dispatch to ensure top quality.
If there are delays due to stock or customization, you’ll be notified via email.
📦 Shipping Methods & Delivery Times
We offer reliable shipping options through trusted carriers.
Estimated delivery times are as follows:
| Region | Shipping Method | Estimated Delivery |
|---|---|---|
| Domestic | Standard | 3–5 business days |
| Domestic | Express | 1–2 business days |
| International | Standard | 7–14 business days |
Delivery times may vary depending on courier delays, customs, or peak seasons.
💲 Shipping Rates
Shipping fees are calculated at checkout based on your location, order size, and selected shipping method.
Free shipping may be offered on select promotions or order amounts.
🚚 Carriers
We use carriers such as Evri and Royal Mail service.
🔍 Order Tracking
Once your order ships, you’ll receive an email with a tracking number to monitor your shipment in real time.
🧾 Customs & Duties (for international orders)
Customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country.
We are not responsible for delays caused by customs processing.
⚠️ Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of delivery at fidgetverse.shop@gmail.com.
We’ll investigate and work to resolve the issue promptly.
🚫 Incorrect Addresses
Please double-check your shipping address before submitting your order.
We are not responsible for packages shipped to incorrect addresses provided by the customer.
🧩 Contact Us
If you have any questions about shipping, please contact us at: fidgetverse.shop@gmail.com.